Mon–Fri, 9 AM – 5 PM Serving the OKC metro Leave a Review
Maintenance & Support

Someone looking after your technology year-round

A maintenance subscription that keeps your systems healthy, plus a help desk you can actually reach — Monday through Friday, 9 AM to 5 PM.

IT support technician providing computer maintenance and help desk support
Overview

Upkeep handled, and help when you need it

Technology runs best when somebody's paying attention to it. Our maintenance subscription covers that ongoing part — updates applied, systems checked, and small problems caught before they turn into a bad afternoon.

It comes with a help desk your team can reach during business hours. Software acting up on one machine, something not working right across the network, or just a question about how to do something — call or text us, or open a ticket in the client portal and follow it from start to finish.

One device or a whole office, we can cover it. And you don't have to be on a subscription to get help: if you'd rather call us when something comes up, that works too.

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What's included

Three ways we keep things running

Regular attention to your systems, a real person to call, and a portal that tracks every request.

Ongoing upkeep

Regular attention, not just emergencies.

  • Updates and patches applied
  • Routine health checks on your systems
  • Small issues handled before they grow

Help desk access

A local person, 9 AM–5 PM, Mon–Fri.

  • Call or text 405-808-0823
  • Software support for devices and your network
  • Answers in plain language, no jargon

Client portal tickets

Submit any time, tracked start to finish.

  • Open a ticket whenever it's convenient
  • See status and updates as we work
  • Picked up during business hours
How it works

Getting covered is straightforward

1

Tell us what you have

A quick look at your devices, your network, and how your team works.

2

Pick a fit

We suggest a maintenance plan sized to your setup, quoted up front.

3

We keep it healthy

Updates, checks, and upkeep handled on an ongoing basis.

4

Help when you need it

Call, text, or open a portal ticket and we take it from there.

FAQ

Questions about support

Do I have to sign up for a subscription to get help?

No. The maintenance subscription is for people who'd rather have upkeep handled continuously, but you're welcome to just call when something comes up. Either way, you'll get a clear price before we start.

What can I contact the help desk about?

Software misbehaving on a device, something not working right across the network, printers, accounts, or a question about how to do something. If it's outside what we handle, we'll tell you straight and point you somewhere better.

When will someone get back to me?

The help desk is staffed Monday through Friday, 9 AM to 5 PM. Tickets opened in the client portal after hours are waiting for us when we open, and we pick them up during business hours.

Can you support equipment you didn't install?

Yes. We take over plenty of setups somebody else put in. We'll look at what's there, tell you what's in good shape and what isn't, and go from there — no lecture about how it was done before.

Let's keep it running

Tell us what you're working with and we'll put together a plan — free of charge, no obligation.